FAQ > FAQ - meals on wheels via PASSPORT > Why can’t my driver leave my meal on the front porch?
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Our drivers are required to see you, hear you, or have some kind of daily contact with you because we want to know your okay. Drivers are not allowed to leave meals in coolers if you are not going to be home or are unable to come to the door. If you have an issue with this please contact your PASSPORT case manager directly.